Terms of Use

Last updated: January 2024

Welcome to brightor-flare. By accessing or using our website and services, you agree to be bound by these Terms of Use. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing this website or booking our services, you agree to these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.

2. Our Services

brightor-flare provides financial education workshops and programmes for children and teenagers aged 6-17. Our services include:

• Group workshops and courses
• One-to-one coaching sessions
• Family finance sessions
• School and community group programmes

3. Booking and Payment

3.1 Booking Process

Bookings are made through our website booking form or by contacting us directly. All bookings are subject to availability and confirmation by our team.

3.2 Payment

Full payment is required to confirm your booking. We accept various payment methods as indicated during the booking process. All prices are in British Pounds (GBP) and include VAT where applicable.

3.3 Cancellation Policy

• Cancellations made more than 48 hours before the session: Full refund or credit
• Cancellations made 24-48 hours before: 50% refund or full credit
• Cancellations made less than 24 hours before: No refund, but may be rescheduled subject to availability

3.4 Our Right to Cancel

We reserve the right to cancel or reschedule sessions due to unforeseen circumstances. In such cases, you will receive a full refund or the option to rebook at no additional cost.

4. Participant Responsibilities

4.1 Parent/Guardian Consent

By booking a session for a child, you confirm that you are the parent or legal guardian of the child, or have authority to act on their behalf.

4.2 Behaviour

Participants are expected to behave respectfully towards educators and other participants. We reserve the right to remove any participant whose behaviour disrupts the session, without refund.

4.3 Health and Safety

Please inform us of any relevant health conditions, allergies, or special requirements before the session. Parents/guardians are responsible for ensuring participants can safely participate.

5. Intellectual Property

All content on this website and in our educational materials, including text, graphics, logos, and course content, is the property of brightor-flare and is protected by copyright law. You may not reproduce, distribute, or create derivative works without our written permission.

6. Website Use

6.1 Permitted Use

You may use our website for lawful purposes only. You must not:

• Use the website in any way that breaches applicable laws
• Attempt to gain unauthorised access to our systems
• Introduce viruses or malicious code
• Collect data about other users

6.2 Accuracy of Information

We strive to keep information on our website accurate and up-to-date. However, we do not warrant that all information is complete or error-free. Programme details, prices, and availability may change without notice.

7. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the specific service in question
• We do not guarantee specific educational outcomes

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

8. Safeguarding

We are committed to the safeguarding of all children and young people in our care. All our staff are PVG checked and trained in safeguarding procedures. If you have any concerns, please contact us immediately.

9. Photography and Media

We may occasionally take photographs during sessions for marketing purposes. We will always seek consent before using images featuring identifiable children. You may opt out of photography at any time.

10. Governing Law

These Terms of Use are governed by the laws of Scotland and the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

11. Changes to Terms

We may update these Terms of Use from time to time. Significant changes will be communicated via our website. Continued use of our services after changes constitutes acceptance of the new terms.

12. Contact

If you have questions about these Terms of Use, please contact us:

• Email: [email protected]
• Address: 47 Mitchell Lane, Glasgow G1 3LN